CONTACT CENTER SOLUTION

 I-softinc Contact Centre Solutions Are Designed for You

 

I-softinc has the technology, industry, and contact centre experience to help you succeed. Whether you choose I-softinc inbound, outbound, or our blended solution, you are equipped with a system designed to support all types of business and industry applications.

Whatever your role in the organization whether you are an agent, customer service executive,  contact centre manager, sales manager or IT technical manager I-softinc will help you achieve your goals.

In Gartner’s analysis of Contact Centre as Service providers, I-softinc has been positioned as a leader and rated highest in ability to execute. With our cutting-edge technology and years of contact centre industry experience, I-softinc has the tools and expertise to help you succeed.

 

Sales & Telemarketing

Triple your productivity, increase lead conversion rates, and exceed your inside sales quota with the best-in-class I-softinc Virtual Contact Centre.

 

Customer Service

Convert your customer service to productively deliver effective customer connections with our unique combine inbound and outbound solution.

 

Collections

Reach more debtors faster with I-softinc. Increase debt recovery rates, lower costs, and improve your agent productivity.

 

 
Outsourcers

Make huge productivity gains by providing your clients with the ability to scale quickly and deliver real-time visibility into business outcomes.

 

 
Enterprise

Advantage from a bendable end-to-end system for large Business contact centres and receives cosmopolitan in depth functionality that’s easy to use.

 

Small & Medium Business

Like all of the performance of expensive on premise contact centre solutions with none of the inconvenience hardware and upfront costs.

 

Client Saying

Get a Quote